At Dry Mantra, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, request our services, or communicate with us.
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with Dry Mantra:
- Full name
- Mobile number
- Email address
- Pickup and delivery address
- Service requirements
- Order and transaction details
- Information provided through contact forms or enquiry forms
- Website usage information, including IP address, browser type, device information, and pages visited
- Any other information you voluntarily provide to us
2. How We Use Your Information
We may use your information for the following purposes:
- To process and manage your laundry and dry-cleaning orders
- To arrange pickup and delivery services
- To communicate with you regarding your order or enquiry
- To provide customer support
- To process payments and maintain transaction records
- To improve our services and website experience
- To send service-related notifications and updates
- To inform you about offers, promotions, and new services where permitted
- To prevent fraudulent or unauthorized activities
- To comply with applicable legal and regulatory requirements
3. Cookies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.
Cookies may help us:
- Remember user preferences
- Improve website performance
- Understand website traffic and visitor behavior
- Provide a better browsing experience
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
4. Payment Information
If online payment facilities are available on our website, payments may be processed through third-party payment service providers.
Dry Mantra does not intend to store your complete debit card, credit card, banking, or other sensitive payment credentials on its own servers. Payment information may be handled directly by the relevant payment gateway according to its privacy and security policies.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers, delivery partners, payment processors, technology providers, or other partners when required to provide our services.
We may also disclose information where required by law, legal proceedings, government authorities, or to protect the rights, property, and safety of Dry Mantra, our customers, or others.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.
7. Third-Party Websites
Our website may contain links to third-party websites, payment gateways, social media platforms, or other external services.
Dry Mantra is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for providing our services, maintaining business and transaction records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.
9. Children’s Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.
10. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent for certain communications
- Request information about how your data is being used
To make a privacy-related request, please contact us using the contact details provided on our website.
11. Changes to This Privacy Policy
Dry Mantra may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact Dry Mantra through the contact details provided on our website.
Dry Mantra
Website: https://drymantra.in/
Email: drymantra@gmail.com
Phone: +91 91909 44463